Terms of use and privacy policy

Cana is bound to protect your data while providing a customised and useful service. This Privacy Policy shall apply as from 25 May 2018 and shall reflect the changes incurred by the General Data Protection Regulation 2016/679. We review, on an ongoing basis, our privacy practices and, therefore, some amendments of this privacy policy may be made at a regular basis.

Information you provide us

Our top priority is the protection of your privacy. When you fill out personal information, like your name, company name or email through forms located in our web page, you agree that we can communicate with you in relation to the information you request. Your personal data shall under no circumstances be transferred or used by any other third-party organisation.

All emails you receive by us will have the option to remove your email address from our mailing list. If you do not wish us to collect this information, you should not fill in any of the application forms nor you should contact directly to us.

Use of your data

Your personal data will be processed by us, as processing managers, and may be used for the following reasons:

We may collect the personal data you enter in our website or email.

We may organise and store your personal data in our server, in our files of the incoming emails of our employees or in hard copies.

We may use your personal data in order to provide you with our services and respond to any preferences, complaints or comments that you might have.

We may disclose your personal data to third parties only when this is strictly necessary, appropriate and/or required by law.

We might process your personal data for the following purposes:

Respond to your questions, comments, complaints or requests.

Ensure a customised communication and collaboration with you in relation to the issue that concerns you.

How we protect your personal data?

We have designed security policies and have applied technical measures in order to ensure that the personal data we collect are protected in accordance with the applicable data protection and data security legislation.

How long do we retain your personal data?

We keep your personal data only for as long as it is necessary for the purpose they are processed subject to the applicable laws. We do not collect more personal information than we need in order to serve the purpose referred to in this Privacy Policy and we will not keep them longer than necessary.

Intellectual property rights

Without prejudice to any lawful right, all intellectual property rights resulting from our website, including all marks and logos, belong to Cana Laboratories, unless otherwise stated.

Contact

If you have any questions with respect to the above or any complaints whatsoever, you may send us an email to This email address is being protected from spambots. You need JavaScript enabled to view it.

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